Consumer biases may hold back online retail
“If Frank Capra is right that ‘a hunch is creativity trying to tell you something’ then our hunch is that the growth rate in online retailing is held back by consumers’ psychological biases.”
Business
“If Frank Capra is right that ‘a hunch is creativity trying to tell you something’ then our hunch is that the growth rate in online retailing is held back by consumers’ psychological biases.”
“In other words, although some online retailing firms may be quite large, they may also be quite young.”
“Trust, once the cornerstone of the industry and derivation of words such as unit trust, investment trust, trustee a nd so on, has been all but lost.”
“The cynicism may be endemic, but it is no substitute for wisdom.”
“What is required, in our opinion, is the rebuilding of a web of deserved trust between participants.”