Arbitrary behavior keeps subordinates anxious and attentive
The book argues that a boss who acts unpredictably forces subordinates to watch constantly and try to anticipate him, which concentrates attention and deference on the boss. Consistent, rule-bound behavior lets people model and route around the leader, and arbitrariness removes that option. The satirical frame presents this as advice, but it also describes accurately how capricious executives hold power over the people below them.