Cover of What Works

What Works

Iris Bohnet

6 ideas

  1. Design the environment, not the mind

    Diversity training and other efforts to de-bias individuals have little evidence of lasting behavioral change, because implicit associations are hard to unlearn and awareness alone does not alter snap judgments. Changing the structures people decide within, such as procedures, defaults, and evaluation formats, reliably shifts outcomes without requiring anyone to become less biased.

  2. Blind orchestra auditions raise women's advancement

    When major US symphony orchestras began placing a screen between the auditioning musician and the jury, the share of women advancing and being hired rose substantially. Removing the visual cue of gender let the jury evaluate the sound alone, showing that bias can be fixed by hiding irrelevant information rather than by persuading evaluators.

  3. Structured interviews with comparative, attribute-wise scoring

    Unstructured interviews invite gut feel and similarity bias, so every candidate should be asked the same questions in the same order and scored immediately on predefined criteria. Evaluators should compare candidates side by side on one question at a time rather than judging each person holistically, and panel members should score independently before discussing to prevent groupthink.

  4. Joint evaluation counters stereotype-based judgment

    When people assess candidates one at a time, they fall back on stereotypes about what a typical engineer or leader looks like. Evaluating candidates jointly, side by side, directs attention to actual performance differences, making people more likely to pick the stronger candidate regardless of gender.

  5. Critical mass and role models change aspirations

    Token representation puts lone women under intense scrutiny and stereotype pressure, whereas groups with a critical mass of roughly a third let individuals be seen as individuals. Visible counter-stereotypical role models, such as randomly assigned female village leaders in India, measurably raise girls' educational and career aspirations and change what people believe women can do.

  6. Gender gaps as responses to design

    Differences such as women negotiating less or shying away from competition are often reactions to how situations are framed, not fixed traits. When job ads state that pay is negotiable, when tasks are framed as asking rather than negotiating, or when the rules of competition change, the gaps shrink, so organizations should examine their own rules before blaming women's choices.

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