The back-office paperwork crisis of 1968
Trading volume outran the brokerage industry's manual, paper-based clearing, so firms took orders they could not settle: certificates went missing, 'fails to deliver' piled into billions, and the exchange shortened trading days to let clerks catch up. Firms that looked most profitable on commissions were in fact insolvent in their own records. The binding constraint on a boom turned out to be unglamorous back-end capacity, not demand.
