Maverick

Ricardo Semler

4 ideas

  1. Semco's workers set salaries, elect bosses

    In the 1980s Ricardo Semler took over his father's Brazilian pump and marine-equipment maker Semco. He fired most of the top managers, then gradually handed employees the power to set their own pay and hours, approve hires, evaluate and help choose their managers, and see the full financial books. He reports that the company then grew through Brazil's hyperinflation and recessions.

  2. Open books make self-set salaries self-limiting

    When everyone can see the company's revenues, costs, and every salary, people who set their own pay tend to set it reasonably. They know their number is visible to colleagues and weighed against what the business can afford. Transparency replaces central control as the thing that keeps pay in check.

  3. Satellite units cap organizational size

    Semler holds that people lose their sense of ownership once a unit grows beyond a few hundred people, where no one knows everyone. So Semco split large plants into small semi-autonomous units and pushed staff to spin off as outside contractors and suppliers. It also cut the hierarchy to three concentric circles of roles instead of a many-layered pyramid.

  4. Treat employees as adults, not suspects

    Most company rules, such as time clocks, bag searches, travel policies, and dress codes, assume employees will cheat. Those rules produce the childlike behavior they are meant to guard against. Semler instead asks what policy would make sense if workers were trusted adults, and he removes controls that exist only to catch the few who abuse them.

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