Lightning Rods

Helen DeWitt

4 ideas

  1. Failed salesman sells harassment prevention through anonymity

    Joe fails at selling vacuum cleaners and encyclopedias door to door, then turns his own private sexual fantasy into a business plan. He places women in offices as ordinary temps who also serve anonymously as 'lightning rods': through a partitioned restroom setup, male employees have sex with them without either side seeing the other. Joe pitches the arrangement to corporations as protection against sexual harassment lawsuits, and it spreads through corporate America as a routine HR solution.

  2. Liability management replaces actual behavioral change

    When an institution faces legal risk from its members' conduct, it tends to build a system that routes the conduct somewhere it can't be sued over, rather than changing the conduct. Such a system counts as successful because lawsuits drop, even when the underlying desires, power imbalances, and exploitation stay the same or become permanent. The system's measurable output (reduced exposure) stands in for the problem it was supposed to fix.

  3. Managerial jargon launders the unspeakable into normal

    Describe any arrangement in the neutral vocabulary of sales pitches, efficiency, and problem-solving, and it becomes discussable and fundable, however grotesque its substance. Once framed as a 'solution' with 'benefits' and 'objections to handle,' the moral question drops out and only questions of implementation remain. The deadpan corporate voice doesn't hide the horror. It shows how easily procedure absorbs it.

  4. Sell to the need buyers won't admit

    Joe's sales logic says the biggest market lies in a need that everyone has but no one can say aloud, because nobody else is serving it. The salesperson's job is to reframe that unspeakable need as a respectable business problem the buyer can approve without implicating himself, for example 'reducing litigation risk' instead of 'providing sex.' Anonymity and deniability are built into the product so that buying it never requires confessing the desire behind it.

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