Eleanor's routine, fire, and phantom mother
Eleanor, nearly 30, works in accounts at a Glasgow design firm, eats the same meal deal daily, drinks two bottles of vodka every weekend, and takes a Wednesday call from a cruel 'Mummy'. After befriending IT colleague Raymond through helping an old man, Sammy, who collapsed in the street, and after a breakdown triggered by her musician fantasy collapsing, she enters therapy. There she confronts that at ten her mother set a house fire that scarred her face and killed her younger sister Marianne, and that her mother died in that fire, so the weekly calls were imagined.