Cover of Social media marketing

Social media marketing

Tracy L. Tuten, Michael R. Solomon

3 ideas

  1. The four zones of social media

    Tuten organizes social media into community, publishing, entertainment and commerce zones. The taxonomy structures how marketers plan across channels.

  2. Paid, owned and earned media integration

    Effective campaigns coordinate paid promotion, owned channels and earned word-of-mouth. The three reinforce one another rather than operating separately.

  3. Metrics and social media ROI

    The text stresses measuring engagement and conversion against defined objectives. Vanity metrics like follower counts are distinguished from business outcomes.

Save and mark ideas in the app